Medical HR Consulting & Staff Training 

BlackRain Partners 

What we do:
We consult, guide, advise, develop and implement business strategies.

Quite simply, we fix today’s employee-centric business problems while growing leaders for tomorrow. Our entire purpose is to get your business running profitably and with long-term sustainability.

 Our expertise is:

  • Employee & Leadership Development
  • Executive & Manager Coaching
  • HR & Corporate Culture
  • Increasing Sales & Revenue
  • Retreat Facilitation

How Do We Do This?

We ask a lot of questions!

We interview or survey all levels of employee’s, board members and even patients. We find the root cause of the business problem and work with you to develop and implement solutions.

Nine times out of ten, the root cause is people and processes. We engage your team to determine the corporate culture, uncover gaps in staffing, leadership or internal workflows, analyze your sales or fundraising processes and ultimately implement custom people-centric solutions that will last long term.

We do not put a Band-Aid on the symptom!

We find the cause and help you fix it.

What type of questions do we ask healthcare providers?

(1) What is your employee turnover percentage and what is your average length of service?

What’s At Risk:  Intellectual property, knowledge management, cost of training and recruiting

Potential Reward:  Client satisfaction/ consistency in personnel and customer service, brand management, patient experience, accountability

(1)  Do you have policies and procedures handbooks?

 

What’s At Risk:  Consistency in practices, compliance cost of re-doing tasks, brand management

Potential Reward:  Streamlined and efficient tasks, positive patient experience/ less chaos, employee confidence, employee accountability, patient care /compliance

(2)  How do you hold your staff (and yourself) accountable? Do you have formal job descriptions, a performance management system, goals and rewards?

 

What’s At Risk:  Cost of payroll -especially for hourly workers, lost productivity, wrong people in a position, unsatisfactory patient experience and satisfaction

Potential Reward:  Streamlined and efficient processes, clear employee expectations, employee engagement, patient satisfaction and long term retention (of the right people)

Who we are:

BlackRain Partners: We partner with you to bring the rain and keep your financials in the black!

At BlackRain Partners, “Making Rain” is all about driving revenue by placing focus on strategy and relationships. True prosperity and sustainability keeps you in the black: BlackRain. 

Our name defined:

  • Rain is in reference to rainmaker and denotes an individual who creates a large amount of business and consistently brings in revenue at critical times by placing focus on internal and external relationships.
  • Being in the Black is a financial term denoting positive values, as opposed to red ink that denotes the loss of revenue.

REVENUE GENERATION

Strategic Planning: Plan your Work. Work your Plan.

Strategic planning helps develop a process to improve productivityefficiency and effectiveness of company operations.

Developing accountability measures and metrics is key. Without a plan in place, you may quickly find your business spinning out of control.

For example, even a small change in patient care can have a negative residual effect if it fails to take into account the larger impact on the rest of your company, or worse: a negative impact on the patient.

Your business is only as strong as your weakest employee, marketing and sales strategies and accountability process. That’s why our group and individual programs are designed around creating the best work environment and strategies for your employees so they will want to grow. Your operations and support team can either drive your profits to new heights or sink your company in the blink of an eye. Make sure employees are prepared to achieve your mutually agreed upon goals.

Improve Employee Engagement, Accountability and Productivity

People Are Your Greatest Asset

It is often said that a company’s greatest asset is its people. Employees are indeed a powerful resource and when effectively engaged, provide an impressive return on investment and separate your company from the competition.

Together, we will develop and align your HR strategies with your company’s overall strategy. This ensures that your human resources activities are linked with the company’s mission, vision and values. We keep your budgetary constraints at the forefront of our thought processes while limiting risk and improving cost control to positively affect both revenue and profit.

EXECUTIVE & MANAGER COACHING

Business Coaching Services Designed to Make it Rain

With all the consulting services you need under one roof, you save time and money getting the focused business growth instruction you need.

We never hand you over a neat little plan and tell you to go work at it. We understand winning is a habit, and habits don’t form themselves overnight. They take hundreds, even thousands, of hours to develop, and our staff helps you implement each winning strategy repeatedly and holds you accountable at each stage.

BlackRain produces objective, measurable results, and we do that by carrying out these business-coaching services better than anyone else. We also offer one-on-one coaching to grow new managers and individual up-and-comers. BlackRain Partners builds a customized program around each specific situation – because your business is unique.

EMPLOYEE DEVELOPMENT

Retain Your Top Talent

Leadership isn’t a destination – it’s a continuum and you must provide it. If you place restrictions on a person’s ability to grow, they’ll leave. Talented people have good thoughts, ideas, insights, and observations. If you don’t listen to them, we can guarantee you someone else will. BlackRain will conduct an analysis, identify development gaps and prepare or select training tools. Refer to our RESOURCES page to download sample course summaries.

RETREAT FACILITATION

An interactive retreat is an amazing tool for a team that has something important to work on whether it relates to sales planning, conflict resolution, change management, a new initiative, board development, leadership training or overall annual strategic planning. We also understand the importance of having key personnel deeply involved. In order to be truly involved as a participant, one should not be facilitating the meeting.

BlackRain Partners will give your retreat sessions a shot of caffeine and ensure everyone leaves energized and on the same page!

The days of boring, sleepy, slow-paced company retreats are gone! From initial logistics to team communication to achieving desire outcomes, we will be with you every step of the way.

  1. Planning and logistics
  2. Building an agenda
  3. Team communication
  4. Team building/fun
  5. Achieving desired outcomes
  6. Post-retreat follow-up

From the planning phase to the follow up phase, we will ensure the goals are clearly spelled out and action items are assigned to select staff or committees with deadlines. Plus, we pledge that your group will laugh and have fun with team-building activities gently placed throughout the agenda to ensure relationships are strong and united!

HR CONSULTING

People Are Your Greatest Asset

It is often said that a company’s greatest asset is its people. Employees are indeed a powerful resource and when effectively engaged, provide an impressive return on investment and separate your company from the competition.

Together, we will develop and align your HR strategies with your company’s overall strategy. This ensures that your human resources activities are linked with the company’s mission, vision and values. We keep your budgetary constraints at the forefront of our thought processes while limiting risk and improving cost control to positively affect both revenue and profit.

Invest in Your Work Force

BlackRain Partners human resources services create an emotionally invested workforce that keeps your company’s best intentions in mind. It involves implementing strategies to help each staff member see himself or herself as an essential asset who plays a clear role in the company’s success. With decades of HR experience, our professionals ensure you have the winning team you need to support your business’s continued growth – whether you have 3 or 1,000 employees.

Discover how the BlackRain professionals can help you manage your human capital and resolve difficulties with minimal impact to your company’s bottom line.

sales Training

Without a written client relationship management program and process, you’re letting valuable sales and revenue slip through the cracks. Out of sight – out of mind!

Our team at BlackRain Partners specializes in helping you implement a process that maintains existing relationships with minimal effort for maximum return.

The process involves these selling steps:

  • Why should they choose your company?
  • What problem does your product or service solve?
  • Who is your target market?
  • When does the prospect need this product or service?
  • Where can they get your product or service?
  • Approach: Focus on the relationships – Internal and External
  • Numbers Game: Quality vs. Quantity
Wendy Sellers

Wendy Sellers

SPHR, SHRM-SCP

Managing Partner,
BlackRain Partners

Masters in Healthcare Administration

Masters in Human Resources

407.493.1582 cell

Email

Website

121 S. Orange Ave,
Suite 1500
Orlando FL 32801

407.367.0883

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